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Old 10-07-2004, 03:39 PM   #1
Slow Nova MMC Arcade Champ!
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Default "I can't logon" - Computer Helpdesk Call.

This is an actual computer helpdesk call that I just received minutes ago...

User: Hello. Can you logon to this computer for me?

Me: You can't logon to your computer?

User: It's not my computer. I haven't used this one yet, and I'm covering for someone else.

Me: (I check User Manager, to see if the user's account is locked or disabled - it's not) What is the computer telling you when you try to logon? Any error messages?

User: I haven't tried yet.

Long Pause as I try to hold back the laughter.

Me: Can you please try to logon to the computer?

User: Hey, look, it's working. Thanks for fixing it!

Me: You're welcome.

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'06 Nissan Frontier 4.0 crew cab
'98 Explorer 5.0
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Old 10-07-2004, 03:45 PM   #2
Tang
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Old 10-07-2004, 04:41 PM   #3
Adrenalin MMC Arcade Champ!
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They are sitting there right now telling everyone how smart you were and everything lol
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Old 10-07-2004, 07:35 PM   #4
Tang
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I want your job
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Old 10-08-2004, 10:28 AM   #5
Slow Nova MMC Arcade Champ!
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Quote:
Originally Posted by Tang
I want your job




Actually, I don't take the calls much anymore. Maybe one a day. I'm more of a Database Administrator now. Much more stressful. More meetings. Larger problems. Same pay.
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'98 Explorer 5.0
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Old 10-08-2004, 01:17 PM   #6
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I was offered a job doing phone tech support at a local ISP, but after I thought about it, I would prolly end up wanting to kill someone or come home with a migraine everyday having to listen to crap like that.

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